Allied Collection Service for maximum recovery of your accounts receivables
Frequently Asked Questions

Frequently Asked Questions

FAQ for Consumers

Please note: THIS COMMUNICATION FROM A LICENSED DEBT COLLECTOR IS AN ATTEMPT TO COLLECT A DEBT AND ANY INFORMATION OBTAINED WILL BE USED FOR THAT PURPOSE.

You can access www.annualcreditreport.com and receive a free credit report from all three credit reporting agencies annually.

Payments can be made online by clicking here or by clicking the Pay Online button on the right.

Payment options include ACH using your checking account information, debit card, or credit card. You will need your account number and pin number provided on your letter from Allied. If you do not have this information, please call an account representative to request assistance. Due to privacy regulation, this information cannot be requested or sent by e-mail or text.

You may also call our office to process or schedule your payment(s).

Payment can be mailed to Allied Collection Service, Inc., PO Box 670, Columbus, IN 47202. Please do not send cash through the mail.

The validation letter sent to you at the time the account is listed with our agency for collection will show the original creditors name and the current balance due. If you have questions, contact an account representative by telephone or by mail to request details. Due to privacy concerns, this information cannot be provided by fax or e-mail.

The validation letter sent to you at the time the account is listed with our agency for collection will show the original creditors name and the current balance due. If you have questions, contact an account representative by telephone or by mail to request details. Due to privacy concerns, this information cannot be provided by fax or e-mail.

Privacy is our top concern. We must be able to verify the identity of the person requesting the information to avoid violation of privacy laws that are in place to protect you and your personal information.

Indiana laws states a person is of age at 18. Therefore, your non-minor child is responsible for his own debt at that time. The Fair Debt Collection Practices Acts (FDCPA) states in Chapter 4, Third Party Communication 4.1.2 "communication with the parent without the non-minor's direct consent would be a prohibited third-party communication even if the parent assumes overall financial responsibility for the non-minor child. To do so would invade the privacy of the non-minor child in violation of the Act." A non-minor child must provide express consent to discuss his/her account with a parent.

Both parents are legally responsible for a minor child's necessities until emancipation or reaching the age of 18. Allied is not a party involved in a divorce decree and cannot be bound by the terms of the decree. Each party involved in the divorce decree must personally enforce the terms of the contract by pursuing the other party in court. Please contact your legal counsel with questions.

Chapter 4 of the Fair Debt Collection Practices Act states "A debt collector may not communicate, in connection with the collection of any debt, with any person other than the consumer, the consumer's attorney, a consumer reporting agency if otherwise permitted by law, the creditor, the attorney of the creditor or the attorney of the debt collector."

Please allow 60 days for the credit reporting agency to update your file.

You can access the credit bureau's contact information by clicking the resource tab above. From there, a dispute can be initiated via their respective websites. The credit reporting agency will then send an electronic request to the furnisher of the information for verification. This process must be followed to correct any inaccurate information the credit reporting agency has placed on your file.